Step 1: Free automation audit
A 30-minute call where we map where your leads and hours leak, from missed calls to slow replies.
Never lose another job to a missed call.
Tidewell sets up AI that answers your phone and messages, replies to every new lead within a minute and books the visit. Then we run it for you, every month.
Texts from your business number
LiveSet up and run for
- Dental clinics
- Physio clinics
- Med spas
- HVAC
- Plumbing
- Electrical
- Salons
- Real estate teams
The phone rings while you're with a customer.
People who need a plumber, a dentist or a haircut usually book with whichever business gets back to them first. When nobody picks up, they rarely wait. They try the next name on the list.
Busy hours
The phone rings out while your hands are full with the customer in front of you.
After closing
The call goes to voicemail, and the caller tries the next business on the list.
Web enquiries
A form waits hours for a reply, and the job goes to whoever answered first.
Four things we set up and run for you
Each one is built on the phone, calendar and website you already have. Then we keep it running and tune it every month.
Every enquiry gets a reply within a minute.
When a call is missed, a chat opens, a text comes in or someone fills in your form, it gets answered. The details of the job are written down and a time is offered. If they don't book straight away, follow-ups keep going until they book or say no.
- Calls and chat answered
- 0/7
- First reply to a new enquiry
- 0min
- Typical time to go live
- 0days
Tidewell inbox
Live- Booked Sat 11:30
Text, Salon
Cut and colour this Saturday?
- Details captured
After-hours call, Electrical
Breaker keeps tripping in the kitchen
- Follow-up 2 sent
Contact form, HVAC
Quote for AC tune-up
- Booked Thu 9:00
Website chat, Dental clinic
New patient cleaning, Thursday a.m.?
- Replied in 38s
Missed call, Plumbing
Water heater leaking, needs someone today
Example of what lands in your inbox.
From first call to live in about 14 days
We do the setup and keep it running after launch, so you don't need anyone technical on your team.
Step 2: We build and connect it
We hook everything into the phone, calendar and website you already use. You go live in about 14 days.
Step 3: We run it every month
We monitor it, tune the AI's answers and send you a results report every month.
Two plans. Month-to-month.
Each plan has a one-time setup fee and a monthly fee. We walk you through exact pricing on the audit call.
Starter
For businesses that mainly need every call and enquiry answered.
- AI receptionist for calls and website chat, 24/7
- Missed calls get a text back
- Lead follow-up: a reply within a minute, then follow-ups until it books or says no
- Monthly results report
Growth
For businesses that run on appointments and reviews.
- Everything in Starter
- Online booking on your website
- Confirmation and reminder texts that cut no-shows
- Google review requests to happy customers
- Priority support
Cancel anytime. No long contract.
Questions owners ask us
Short answers to what comes up most. If yours isn't here, send it over and we'll reply.
Ask us anythingIt answers in your business's name, takes the job details and books the visit. On the audit call we agree how it introduces itself, and every month we tune its answers.
