Tidewell

Online booking and reminder texts that cut no-shows

Customers book on your website at any hour, then get a confirmation and a reminder text so they turn up.

a woman cutting another woman's hair with scissors
black leather barber chair near brown brick wall

An empty chair still costs you the hour.

A slot nobody shows up for can't be filled at the last minute. And when booking only happens by phone, it waits until someone is free to answer.

  • No-shows

    Forgotten appointments leave gaps in the day.

  • Phone-only booking

    People wait until you open, or book elsewhere.

  • Reminder calls

    Ringing round to confirm eats into front desk time.

How booking and reminders work

Built on your website and the calendar you already use, around your hours and services.

  1. Step 1: They book on your site

    A booking page on your website shows real open times from your calendar.

  2. Step 2: A confirmation text

    The moment they book, they get the time and details by text.

  3. Step 3: A reminder before the visit

    A reminder goes out ahead of the appointment, at a time we set with you.

  4. Step 4: Your calendar stays current

    Online bookings and the ones your team makes sit in one calendar.

What's included

Set up on your site, connected to your calendar and adjusted whenever your hours change.

Included in the Growth plan.

  • Booking on your website

    Open times only, around the clock.

  • Uses your calendar

    No second calendar to keep in sync.

  • Confirmation texts

    Sent as soon as someone books.

  • Reminder texts

    Timed before each visit.

  • Your hours and rules

    Services, lengths and gaps set your way.

  • Monthly results report

    Bookings and reminders, every month.

One booking, start to finish

An example of a Sunday-night booking at a salon.

Appointment

Done
Booked
Online, Sunday 9:12 pm
Reminder
Sent Wednesday
Status
Confirmed
  1. Sun 9:12 pm

    Booked online after hours

    Picks Thursday at 10:30 am on the website.

  2. Sun 9:12 pm

    Confirmation text sent

  3. Wed 10:30 am

    Reminder text, the day before

  4. Wed 10:34 am

    Confirmed by reply

  5. Thu 10:30 am

    They arrive on time

What changes for you

  • Customers can book at 9 pm on a Sunday without calling.

  • Fewer no-shows, because people get reminded.

  • Less time on the phone confirming appointments.

  • A calendar you can trust when you open in the morning.

a woman getting a back massage at a beauty salon

Questions about booking and reminders

Short answers to what comes up most. If yours isn't here, send it over and we'll reply.

Ask us anything
  • We connect it to the calendar you already use, so online bookings and the ones your team makes live in one place.

barber cutting man's hair

Book your free automation audit

30 minutes on the phone. We look at how bookings and no-shows work today and show you what we'd set up.

Book a free audit
Built with Leapd