Tidewell

From audit call to live in about 14 days

One free call, about two weeks of setup on our side, then we run it for you every month.

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three people sitting at a table with laptops and notebooks

Step 1: The free automation audit

It starts with a 30-minute call. You walk us through how calls, enquiries and bookings work at your business today, and we show you where leads and hours slip away. If the plan makes sense, you can sign up on the same call.

What we look at

  • Missed calls in busy hours and after closing
  • How fast new enquiries get a reply
  • How bookings and reminders happen today
  • How reviews get asked for

What you leave with

  • A map of where leads and hours leak
  • What we'd set up, and in what order
  • The plan that fits: Starter or Growth
Book a free audit

Step 2: We build and connect it

We set up your AI receptionist, lead follow-up, booking and review requests, then connect them to the phone, calendar and website you already use. You keep your number and your site. Most businesses are live in about 14 days.

  • Phone

    Your existing number keeps ringing as normal. Missed and after-hours calls get answered.

  • Calendar

    Bookings go into the calendar you already use, so your day stays in one place.

  • Website

    Chat and online booking are added to the site you have now.

  • Text messages

    Missed-call texts, confirmations, reminders and review requests go out by text.

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A typical 14 days

Every business is a little different; most go live in about 14 days. Here is how the two weeks usually run.

  1. Day 1

    Audit call

    Thirty minutes on the phone. We map where leads and hours leak and agree on a plan.

  2. Days 2 to 5

    Plan and answers

    We write the plan and set up your AI's answers: call scripts, booking rules, your services and hours.

  3. Days 6 to 10

    Connect

    We connect your phone, calendar, website and text messages.

  4. Days 11 to 13

    Test and review

    We run test calls, and you review the answers before anything goes live.

  5. Around day 14

    Go live

    Calls, chats and new enquiries start getting answered, day and night.

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Monthly results report

  • Calls answered

  • Missed calls texted back

  • New enquiries replied to

  • Appointments booked

  • Review requests sent

Example layout. Your report shows your own numbers.

Step 3: We run it every month

Going live is where our monthly work starts. We check how everything ran, tune the AI's answers and send you a results report. Plans are month-to-month, and you can cancel anytime.

  • Monitor

    We keep an eye on calls, chats, follow-ups and bookings.

  • Tune the answers

    Where the AI's replies could be clearer or more useful, we rewrite them.

  • Report

    You get a results report with your own numbers each month.

  • Adjust

    When your hours or services change, we update the setup to match.

Questions about the process

Short answers to what comes up most. If yours isn't here, send it over and we'll reply.

Ask us anything
  • Not much. Set aside 30 minutes and be ready to tell us how your phone, calendar and website work today.

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Book your free automation audit

30 minutes on the phone. We find where calls and leads slip through and show you what we'd set up.

Book a free audit
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